
RETURNS POLICY
Returns Policy
Thanks for shopping at The Dog Shop Lusk. If you are not entirely satisfied with your purchase, we are here to help.
Returns:
You have 14 calendar days to return an item from the date you received it.
-
To be eligible for a return, your item must be unused and in the same condition that you received it.
-
Your item must be in the original packaging.
-
Your item needs to have the receipt or proof of purchase.
-
Once we receive your item, we will inspect it and notify you that we have received your returned item.
-
We will immediately notify you on the status of your refund after inspecting the item.
-
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
-
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
-
You will be responsible arranging and paying for your own return shipping costs for returning your item. Shipping costs are non-refundable.
-
If you have any questions on how to return your item to us, contact us at thedogshoplusk@gmail.com.